Assistant General Manager
We are seeking a highly motivated and experienced Assistant General Manager to join our Chick-fil-A Dedham team. As the Assistant General Manager, your job is to oversee all operations of the business. Responsibilities include: protecting all interests of the operator, maximizing operational excellence, training activities, marketing and profit generating procedures.
The Assistant General Manager exemplifies the actions, decision-making skills and responsibilities of operating a successful restaurant. Your role is critical in setting the overall tone and atmosphere of the restaurant across every business day part. Selecting talent, developing skills and building community is a constant thought in the mind of this leader. This tireless individual must be a teacher at heart and must be energized by a quick-paced environment.
• Collaborate with the Operator and General Manager to develop and implement business strategies that drive revenue growth and profitability
• Assist the General Manager in managing daily operations, including opening and closing procedures, cash management, inventory management, and staff scheduling
• Train, develop, and coach team members to ensure they have the necessary skills and support to deliver exceptional customer service and achieve performance goals
• Foster a positive and inclusive work environment that promotes teamwork, mutual respect, and a commitment to excellence
• Lead by example, demonstrating a commitment to the company's core values and promoting a culture of high performance and accountability
• Provide exceptional customer service by addressing customer needs and concerns in a timely and professional manner
• Conduct regular meetings with team members to ensure communication is open and goals are being met
• Manage food safety procedures and ensure that all food safety regulations are being followed
• Ensure compliance with all federal, state, and local laws and regulations related to employment and workplace safety
• Perform any other duties as requested by the General Manager
• High School Diploma or equivalent
• Minimum of 2 years of experience in a similar role in the fast food or hospitality industry
• Strong leadership, management, and interpersonal skills, with a proven ability to build and lead high-performing teams
• Excellent communication, negotiation, and problem-solving skills, with a focus on customer service and satisfaction
• Knowledge of federal, state, and local employment laws and regulations, including experience managing employee relations issues and ensuring compliance
• Ability to work in a fast-paced environment and manage multiple priorities with a sense of urgency and attention to detail
• Availability to work flexible hours, including evenings and weekends
We offer competitive salary and benefits packages, opportunities for growth and development, and a supportive and positive work environment. If you have a passion for people and business development, a track record of success in the fast food or hospitality industry, and a desire to be part of a high-performing team, we encourage you to apply for this exciting opportunity to be part of our team.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.